I know this is a complete first
world problem and I shouldn’t complain but I need to vent about this because I
am sick to death of supermarkets mis-pricing items and the way in which tellers
etc at some super market chains act towards their customers.
I have personally never been a
Pick and Pay fan I have had several issues with them mainly that their staff do
not greet when I always take the time to greet the person helping me and to say
thank you and that they should have a good day, generally the ladies talk past
you over one another to their fellow tellers and often in a language you cannot
understand, it is their language and they have every right to speak it however
when I worked in retail you wouldn’t dare speak to a buddy whilst attending to
a customer and lastly they are very un helpful I had an instance where my card
declined the woman behind the counter made it a big deal when I asked her to
run the card again she huffed and puffed and made a scene, I left walked to the
gas station next door and drew money from said card that declined walked back
and still received attitude all whilst my youngest had to wait with my mom in
law and was screaming his head because he was tired and hungry.
However one thing I will say is
after I complained the Pick and Pay manager contacted me the next day, apologised profusely
and agreed with everything I had said, which is what I would expect and I
appreciated that he took the time to apologise and even asked me if I would
like to come in and discuss the issues.
